FAQ

• We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

How can I track my order?

• Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through our carrier’s website.

How long will it take to receive my order?

• Delivery times depend on your location. Typically, orders are processed within 2-3 business days and usually delivered within 5-14 business days.

What is your return policy?

• We offer a 30-day return policy on most items. If you are not satisfied with your purchase, please contact our customer support at support@cravele.com to initiate a return or exchange.

What should I do if I receive a damaged or defective item?

• If you receive a damaged or defective item, please contact our customer support immediately at support@cravele.com with your order number and a description of the issue. We will arrange for a replacement or refund as soon as possible.

How can I contact customer support?

• You can reach our customer support team by emailing us at support@cravele.com. We are here to assist you with any questions or concerns you may have.